Home AI

Support

Home AI redesigns your real room: take a photo, pick a style, and in about a minute see the same room — same walls, same windows, same layout — in a new look.

Get in touch

Email us at
We usually reply within 48 hours.

Questions, problems, subscription help or feedback are all welcome. If you are reporting a problem, please include your installation ID (shown in Settings in the app), your device model and iOS version.

How it works

Tips for a good room photo

Credits and plans

Managing or cancelling your subscription

Home AI subscriptions are billed through your Apple Account. To view, change or cancel yours, open Settings → Manage subscription in Home AI, or iOS Settings → your name → Subscriptions. Cancel at least 24 hours before the renewal date to avoid being charged for the next period; you keep access until the current period ends. Deleting the app does not cancel a subscription. Refunds are handled by Apple at reportaproblem.apple.com.

Restoring purchases

On a new iPhone, or after reinstalling, open Settings → Restore purchases in Home AI while signed in with the same Apple Account you used to subscribe. Your plan and this period's remaining credits come back with it.

Your photos and data

Home AI has no accounts. Photos are used only to create the redesign you ask for: we delete your uploaded photo from our server as soon as it has been passed to our AI provider, and the result within 24 hours. Please avoid photos that show other people. The details are in our Privacy Policy. To ask us to access or delete the information we hold, email us with your installation ID.

Legal